Process

The days of mandatory in-person meetings and high-pressure sales are in the past. We have removed the traditional salesperson from the construction process and have shifted all resources to customer experience and the highest quality installation.

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Pre-Construction / Quoting Process

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eRoof roofing consultant will inspect property to obtain necessary information to build custom estimate or homeowner completes eRoof online questionnaire
Estimate will be provided to homeowner with detailed breakdown of project and details
Homeowner sit down- meeting between eRoof roofing consultant and homeowner to review estimate, pricing, choose colors, and discuss project details (also available as Microsoft teams virtual meeting)
Homeowner signs estimate and makes 50% down payment
Project is turned over to production- materials are ordered, installers are assigned, permit is ordered, homeowner is provided installation date
Permit is planted on front door and materials are delivered

Installation Day

Roofing installers will arrive around 6:30-7:00 am and begin to set up for installation
Work will begin between 7-8 am
Crew chief will arrive between 8-9 am to review project with crew foreman and consult with homeowner as needed
Existing shingles and roofing materials will be removed and ethically disposed of
New shingles and roofing materials will be installed per manufacturer specifications and guidelines
Homeowner will be notified of any issues or necessary change orders
Homeowner will receive a progress report at the completion of each day

Post Installation Process

Production supervisor conducts the eRoof 26 point inspection to identify any punchlist items
Punch list items will be completed in timely manner
Production manager will conduct walkthrough with homeowner to discuss project execution and any change orders
Invoice will be provided upon completion of project
10-year workmanship warranty and 50 material warranty will be provided upon final payment
Lien waiver will be sent out once invoice is paid in full removing all interest in property
The city inspector will be notified that new roof is ready for inspection
Project is complete!

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Mike Raiche

2023-07-25

Working with Garret, and the entire eRoof team, has been a positive experience from beginning to end. The last thing I wanted to do was drain my time dealing with my insurance claim. eRoof helped with all of this and has guided us every step of the way. Our roof was completed way ahead of scheduled and the "clean up" after installing our roof was really great. Last time we got a new roof we found hundreds of nails the very next day. It has been over a week since our new roof was installed and we have only found 2 nails on our property. The clean up was amazing! I could go on and on. I was very skeptical at first but have been impressed every step of the way. I highly recommend that anyone work with eRoof. You won't be disappointed working with a great local company like eRoof.

Lonni Ranallo

2023-07-24

eRoof is amazing, our new roof is so beautiful and beautifully installed. Very pleased with the entire process.

Sanna Prescott

2023-07-19

I can’t recommend eroof highly enough- they really did a fantastic job! They sent me a mailer saying I may have had damage from a storm that hit my area and I remember wow I had been meaning to follow up on that (golf ball size hail hit my house like 8 months prior). I’d totally forgot about the storm and to follow up on getting it fixed so the mailer was so helpful! I did have extensive hail damage on my roof and Teddy walked me through all the steps to contact my insurance and have a claims person out to check for damage. Teddy helped with communication with my insurance company, was patient while I took a week to choose shingle color, patient when my insurance check got lost in the mail. It truly was a great experience. Pricing was transparent - I didn’t end up paying more than what we originally agreed upon. The crew finished my entire roof plus garage in one working day and cleaned up really well (went above and beyond). They are the best and don’t think twice about working with them! And now they sent me cookies in the mail a month after the job wrapped up! The gift that keeps on giving 😂

Rachel Burdette

eRoof did a great job installing my new roof and new gutters. Teddy did an incredible job walking me through the full process and working with my insurance company. After each installation, Teddy came by to ensure installation was done up to the company’s standard and to ensure I was happy. I appreciate their work and would recommend them 100% to anyone considering using them.

prufrock

2023-07-18

I was so grateful to find these guys. I had several bids to replace my roof after hail damage, and theirs was undoubtedly the best bid. And I had some good bids from some really good companies. But eRoof was quick, thorough and took care of everything for me. Locally owned, great owner (Tyler!) and a very efficient rep (Aaron) and crew. I am totally impressed and happy!

Kevin Pitney

Handled the insurance claim quite well and everything was in upgrade from the other quote we got.

John Dudley

2023-07-11

After taking quotes from some of the more well-known roofing companies, I took a quote from Tyler @ E-Roof. Which turned out to be the lowest bid. My background is in Manufacturing, making sure that people in production are following instructions correctly. To make sure that projects and procedures are followed correctly every time. Tyler convinced me that E-Roof's goal was to train their employees to follow policies and procedures every time.

T G

2023-07-10

Smooth process, good communication.

Eileen Sletten

2023-07-08

We have always wanted a metal roof on our home. We attempted to get quotes from at least three other companies, but it's seems that they had trouble trying to fulfill our requests. Tyler, however, said "no problem." They worked great with our insurance company as well. We are so pleased with the work of the eRoof company and crew, and we simply love our new roof and gutters!

Jordan Bong

2023-07-07

After working with Garrett "Teddy" & the rest of the team for a full roof replacement of our old, 19th century home in South Minneapolis, I would highly recommend eRoof for any of your home project needs. As a pair of homeowners navigating the insurance claim process for the first time, they did a fabulous job at managing timelines, working with our insurance company & adjuster, and walking us through the end-to-end process. They made useful, non-pressure recommendations, and clearly laid out the pros & cons of all available options as we encountered them. They also ensured each aspect of the work met their high quality standards—even sending a crew back for a few hours to work on a small portion of the cedar shake siding that they identified as missing the mark We're very happy with the overall experience & end result of the eRoof's work, and would definitely work with them again for any future needs or improvements to our home!