Process

The days of mandatory in-person meetings and high-pressure sales are in the past. We have removed the traditional salesperson from the construction process and have shifted all resources to customer experience and the highest quality installation.

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Pre-Construction / Quoting Process

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eRoof roofing consultant will inspect property to obtain necessary information to build custom estimate or homeowner completes eRoof online questionnaire
Estimate will be provided to homeowner with detailed breakdown of project and details
Homeowner sit down- meeting between eRoof roofing consultant and homeowner to review estimate, pricing, choose colors, and discuss project details (also available as Microsoft teams virtual meeting)
Homeowner signs estimate and makes 50% down payment
Project is turned over to production- materials are ordered, installers are assigned, permit is ordered, homeowner is provided installation date
Permit is planted on front door and materials are delivered

Installation Day

Roofing installers will arrive around 6:30-7:00 am and begin to set up for installation
Work will begin between 7-8 am
Crew chief will arrive between 8-9 am to review project with crew foreman and consult with homeowner as needed
Existing shingles and roofing materials will be removed and ethically disposed of
New shingles and roofing materials will be installed per manufacturer specifications and guidelines
Homeowner will be notified of any issues or necessary change orders
Homeowner will receive a progress report at the completion of each day

Post Installation Process

Production supervisor conducts the eRoof 26 point inspection to identify any punchlist items
Punch list items will be completed in timely manner
Production manager will conduct walkthrough with homeowner to discuss project execution and any change orders
Invoice will be provided upon completion of project
10-year workmanship warranty and 50 material warranty will be provided upon final payment
Lien waiver will be sent out once invoice is paid in full removing all interest in property
The city inspector will be notified that new roof is ready for inspection
Project is complete!

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Lynette Zunker

March 22, 2023

After being referred to us by our daughter, we have used Eroof for two separate roof shingle replacements and a gutter installation. One of the projects was a home that was going to be closing within 2 weeks and Garret accommodated us beyond our expectations. They have done an excellent job and the work was done in a timely and professional manner. In both cases, Garret worked with our insurance company to make sure everything went smoothly. We will definitely work with eRoof again.

Craig Kelly

January 24, 2023

Working with eRoof was a pleasure from the get-go. Tyler Handeland was so professional and informative on each step in the process, was very responsive to all my many inquiries. Both Tyler and the eRoof team helped relieve a lot of stress with their expertise in both the roofing project as well as dealing with insurance. I would definitely recommend eRoof for any roofing install or repair needed.

Ben Davis

January 14, 2023

These guys are wonderful! They were very prompt with everything and kept me updated on any changes or issues. They replaced the entire roof and a flat roof, and came out to repair some squirrel damage. Very easy and pleasant to work with!

Christine Anderson

December 27, 2022

After getting several bids to replace our roof, and being very discouraged, we were referred by a friend to eRoof. It was like a miracle. Tyler came out to talk with us and he was so professional. He did not pressure us at all, but rather told us about the quality work that eRoof does and gave us a quote. We were so impressed by his compassion and how he treated our roof as if it was his own. We told Tyler that we would like to move forward with eRoof and within days we received a call from Edgar who set up the job. The communication with Edgar was amazing. He walked us through the process, contacted us when the roofing materials would arrive, and was in contact through out the roofing job. When the roof was completed Teddy was out to check on the job and follow up with any concerns we might have. We cannot thank eRoof enough for the professional job that they did, their communication skills, and the wonderful crew that they hired to complete our job. That crew used every minute twice and had the old roof removed and the new roof installed in one day. We recommend eRoof very highly.

Joel Walters

December 23, 2022

We were very pleased with our new roof from eRoof. Garrett did a great job of managing things for us, everything from meeting with the adjuster to inspecting our yard afterward. We have had new roofs put on several houses but none have been as smooth and effortless as this one. eRoof has exceeded my expectations, and I can confidently say they did a great job.

Elizabeth Kuhn

December 12, 2022

I knew I wanted to work with Tyler and his company right after I met him. He was prompt in responding, respectful of my time, a clear expert in his field and clearly articulated the value he and his workers would bring to the job. The best part…they lived up to their promises and I have a beautiful roof and gutters to show for it. As someone who has renovated almost every aspect of my home, it is uncommon to have this type of service delivered. I highly recommend!

Nick McElhone

December 5, 2022

10/10!!! eRoof and their entire team were responsive and quick to respond to my roof damage. They worked with my insurance company directly and were on site during the inspection. The roof was replaced in ONE day, and there was ZERO debris or nails found around the house. I felt 100% worry free the entire process. Great job!

Chrysii the Evil S

November 28, 2022

I will state first our roof is finished and that looks great. The problems was a huge lack of communication. I stated all messages should be sent to my husband. Nope only kept contacting me for everything even though they were reminded multiple times to get a hold of my husband, they had his phone and email information. The gutters were put over our water meter and the city was upset because they couldn't read it. After contacting them it took a month to come fix it. They never contacted us about when they were planning on showing up. Fixed it by putting the gutters in the water barrel which if they had talked to us we would told them not to, the barrel is old and broken. The gutters were fine and needed to be moved a couple inches. We have messaged about this issue and seems like they have no motivation to fix it. After they got paid they didn't care if we were happy with their services. I wouldn't reccomend this company to my worst enemy.

Wendell Hiller

November 22, 2022

Tyler from eRoof worked with my insurance adjuster on my claim for a roof replacement due to hail damage. He was able to get me a fully paid roof replacement. Very knowledgeable and easy to work with. The crew was great; they took extra care while working around the property and cleaned up after each day. I would recommend having these guys take a look at your roof.